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| Janji Jiwa Adopsi Nimbly Technologies untuk Capai Operational Excellence |
founder Promise Jiwa
In addition, this automation also saves store employees working hours each day, while management gets a comprehensive view of everything that is happening on the ground, from anywhere.
“The main goal of implementing Nimbly is to continuously improve operational processes. With Nimbly, we can easily find opportunities to increase efficiency based on existing data, and ultimately provide the best value to all of our customers," said Billy in a press release, Friday (1/7/2022).
Since its founding in 2018, Promise Jiwa has established itself as a leader in this highly competitive national coffee market, serving around twenty million loyal customers. Regardless of its position, the company continues to innovate to fulfill its primary goal of providing a consistently quality customer experience across its hundreds of outlets.
"Our customers expect the best service, the highest quality products, and the best value from the Promise Soul," Billy added.
According to Billy, rapid growth must be supported by the application of technology in all parts of the business, including in terms of operations.
"If we don't digitize our processes, it could have a negative impact on our commitment to our customers and on our rapid growth plans," said Billy.
Billy added, building consistency and quality on a large scale, namely with hundreds of outlets is not an easy task. food and beverage outlet businesses multi-chain dare to commit to always using high-quality and fresh ingredients, and providing products that are prepared on the spot at the time the order is placed.
Meanwhile, Nimbly Technologies Founder & CEO Daniel Hazman said, "We are delighted to partner with a visionary like Billy and the Promise Soul team.
“It is an honor for Nimbly to play a role in their digital transformation at a time when they are growing rapidly across society, and continue to offer the best value, highest quality products and services to all of their customers,” said Hazman.
Promise Jiwa joins the rapidly growing number of Nimbly customers in the F&B sector, such as KFC, Nikmat Group, Inti Prima Rasa, Express Food Group, and many more.